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Top 5 Reasons Why Saudi Businesses Are Choosing Zid/زد Over Other Platforms

In the bustling landscape of Saudi e-commerce, one platform has emerged as a clear favorite for local businesses: Zid/زد. While established players like Shopify and WooCommerce still hold sway, Zid is rapidly carving its niche, attracting a growing number of Saudi entrepreneurs and established brands alike. But what exactly is drawing them in?

This article discusses the top 5 reasons why Saudi businesses are choosing Zid over other platforms, highlighting its unique features and market fit that cater to the specific needs and aspirations of the Saudi e-commerce ecosystem.

1. Zid Is Tailored for the Saudi Market:

Unlike generic e-commerce platforms, Zid understands the cultural nuances and complexities of the Saudi market. From language localization to seamless integration with popular local payment gateways like Mada and STCPay, Zid removes cultural barriers and simplifies the online shopping experience for both merchants and customers. Additionally, Zid adheres to strict Saudi regulations and data privacy laws, ensuring businesses operate within legal boundaries and build trust with their customers.

1. Language Localization:

  • Go beyond simple Arabic translation. Zid utilizes different Arabic dialects like Najdi and Hijazi, catering to the diverse linguistic landscape of Saudi Arabia. This resonates with customers and builds a sense of familiarity and trust.
  • Offer localized marketing materials and promotional campaigns, ensuring messages resonate with the cultural context and preferences of Saudi consumers.

2. Payment Gateways:

  • Seamless integration with Mada and STCPay, the most popular local debit and credit card networks, eliminates the need for international gateways and simplifies transactions for Saudi customers. This increases conversion rates by removing friction at the checkout point.
  • Partner with local e-wallets like STC Pay and Apple Pay, catering to the growing trend of mobile payments in Saudi Arabia.

3. Regulation and Compliance:

  • Zid/زد ensures businesses adhere to strict Saudi regulations like the E-commerce Law and data privacy laws like the Personal Data Protection Law. This protects customers’ data and builds trust with authorities.
  • Offer readily available resources and guides to help businesses navigate the legal landscape, minimizing the risk of non-compliance.

4. Cultural Nuances:

  • Understanding the importance of Islamic holidays and cultural events in Saudi Arabia. Adjust marketing campaigns and promotions accordingly, respecting sensitivities and maximizing customer engagement.
  • Provide culturally appropriate product descriptions and images that resonate with Saudi audiences.

2. Zid | All-in-One Solution:

Forget juggling multiple platforms for storefront creation, inventory management, marketing campaigns, and logistics. Zid offers a comprehensive suite of features, allowing businesses to manage everything under one roof. This streamlined approach saves time, resources, and eliminates the need for costly third-party integrations. Whether you’re a small startup or a growing enterprise, Zid empowers you to run your entire e-commerce operation efficiently and with minimal overhead.

1. Storefront Creation Made Easy:

  • Drag-and-Drop Builder: No coding required! Build a professional and customizable online store in minutes, even if you’re not tech-savvy.
  • Mobile-Responsive Themes: Ensure your store looks stunning and functions flawlessly across all devices, from desktops to smartphones.
  • Pre-designed Templates: Choose from a curated library of ready-made templates tailored to specific industries, saving you time and effort.
  • Advanced Customization: Fine-tune every aspect of your store, from color schemes and fonts to product layouts and promotional banners.

2. Inventory Management Simplified:

  • Real-time Tracking: Keep tabs on your inventory levels in real-time, minimizing the risk of overselling and stockouts.
  • Automatic Updates: Inventory updates automatically as orders are placed and fulfilled, ensuring accurate data and smooth operations.
  • Low-Stock Alerts: Get notified when your inventory dips below a certain level, allowing you to restock before it’s too late.
  • Product Variations: Easily manage multiple variations of the same product, such as different sizes, colors, or styles.

3. Marketing Powerhouse:

  • Built-in SEO Tools: Optimize your product listings and website content for search engines, attracting organic traffic and boosting visibility.
  • Social Media Integration: Seamlessly connect your store to popular social media platforms, enabling effortless marketing campaigns.
  • Email Marketing Tools: Design and send targeted email campaigns to reach your customers with personalized offers and promotions.
  • Discount and Coupon Codes: Create and manage discount codes and coupons to incentivize purchases and drive sales.

4. Logistics at Your Fingertips:

  • Multiple Shipping Options: Offer your customers a variety of shipping options, from express delivery to cost-effective methods.
  • Real-time Tracking: Track your shipments in real-time, keeping both you and your customers informed about delivery progress.
  • Integration with Local Couriers: Seamlessly connect with popular Saudi couriers like Aramex and SMSA for efficient and reliable delivery.
  • Returns and Refunds Management: Set up and manage your returns and refunds policy directly through Zid, streamlining the process for both you and your customers.

5. Benefits Beyond Features:

  • Cost Savings: Eliminate the need for multiple third-party integrations, reducing your overall e-commerce operational costs.
  • Increased Efficiency: Streamlined workflows and centralized data management save you time and improve operational efficiency.
  • Improved Customer Experience: Offer a seamless and convenient shopping experience for your customers, boosting satisfaction and loyalty.
  • Scalability: Zid/زد can adapt to your business’s growth, whether you’re a small startup or a growing enterprise.

6. Zid Examples for Saudi Businesses:

  • Local Boutique: Showcase unique Saudi handicrafts and apparel with a beautiful online store, manage inventory efficiently, and run targeted marketing campaigns to reach a wider audience.
  • Homegrown Food Brand: Sell delicious Saudi delicacies online, track inventory in real-time, offer convenient delivery options, and engage customers with email marketing campaigns.
  • Electronics Retailer: Streamline online sales of popular electronics, manage diverse product variations, offer competitive shipping rates, and provide hassle-free returns and refunds.

3. Competitive Pricing and Value:

Zid isn’t just feature-rich; it’s also surprisingly affordable. Compared to its competitors, Zid offers highly competitive pricing plans that cater to all business sizes and budgets. This value proposition is particularly attractive to Saudi entrepreneurs, many of whom are bootstrapping their businesses. Additionally, Zid/زد transparently explains its pricing structure, avoiding hidden fees and surprises. This approach builds trust and allows businesses to plan their e-commerce journey with confidence.

Choosing the right e-commerce platform for your Saudi business can be a daunting task. While Zid is rising in popularity, established players like Shopify and WooCommerce still hold significant market share. So, how does Zid’s pricing stack up against its competitors?

Zid/زد Pricing Compared to Top Competitors in Saudi Arabia

Zid offers three main pricing plans, catering to businesses of all sizes and needs:

PlanMonthly FeeTransaction FeeFeatures
EssentialSAR 492.49%– Basic online store – Unlimited products and orders – Marketing tools – Customer support
GrowthSAR 1491.99%– All Essential features + – Inventory management – Advanced analytics – Abandoned cart recovery – Custom domain
ProfessionalSAR 4991.49%– All Growth features + – Multi-branch management – API access – Priority support – Dedicated account manager

Zid vs. Shopify:

Monthly Fee (Basic Plan)SAR 49SAR 29
Transaction Fee (Basic Plan)2.49%2.0%
Essential FeaturesUnlimited products and orders, marketing tools, customer supportUnlimited products and orders, abandoned cart recovery, discount codes, blog
Additional Features (Higher Plans)Inventory management, advanced analytics, custom domain, multi-branch management, API access, priority support, dedicated account managerInventory management, gift cards, advanced reporting, POS system, fraud protection

Zid vs. WooCommerce:

FeatureZidWooCommerce (Self-hosted)
Monthly FeeSAR 49Varies depending on hosting and plugin costs
Transaction Fee2.49%Varies depending on payment gateway
Essential FeaturesUnlimited products and orders, marketing tools, customer supportUnlimited products and orders, customizable storefront, SEO tools
Additional Features (Higher Plans)Inventory management, advanced analytics, custom domain, multi-branch management, API access, priority support, dedicated account managerRequires additional plugins for most features, like inventory management and analytics


  • Transaction fees: While Zid’s transaction fees are slightly higher than Shopify’s basic plan, they decrease with higher tiers. WooCommerce’s fees depend on the chosen payment gateway.
  • Features: Zid offers a comprehensive set of features in its base plan, even at a lower price point compared to Shopify. WooCommerce requires additional plugins for many features, which can raise the cost.
  • Ease of use: Zid is a hosted platform, making it easier to set up and use than self-hosted options like WooCommerce. Shopify also offers a user-friendly interface.
  • Local support: Zid’s dedicated Arabic support and Saudi-specific features are a major advantage for businesses in the Saudi market.

4. Zid Scalability & Growth:

From a humble startup to a regional powerhouse, Zid can seamlessly adapt to your business’s growth trajectory. As your product catalog expands and traffic increases, Zid’s robust infrastructure can handle the demands without compromising performance. This scalability is crucial for Saudi businesses looking to capitalize on the country’s burgeoning online shopping market, estimated to reach over $44 billion by 2025.

  • Modular Architecture: Zid’s architecture is built with scalability in mind. This means adding new features, products, and users doesn’t overload the system or impact performance. Imagine effortlessly scaling your store from a handful of products to thousands without technical hiccups.
  • Automated Operations: Zid automates key tasks like inventory management, order processing, and shipping, freeing up valuable time for you to focus on growth strategies. This automation ensures smooth operations even as your business expands, preventing manual errors and inefficiencies.
  • Elastic Infrastructure: Zid utilizes cloud-based infrastructure, allowing it to effortlessly scale resources up or down based on real-time demand. This dynamic approach minimizes downtime and ensures your store stays responsive even during peak traffic periods.

5. Local Support and Expertise:

Zid recognizes the importance of understanding the nuances of the Saudi market. That’s why they offer dedicated customer support in Arabic, ensuring businesses receive prompt and culturally relevant assistance. Additionally, Zid provides comprehensive training resources and webinars tailored to the needs of Saudi merchants. This investment in local knowledge and support empowers businesses to navigate the e-commerce landscape confidently and overcome any challenges they encounter.

Arabic Translation:

Zid’s commitment to local support goes beyond simply offering Arabic customer service. Their team understands the cultural context and nuances of the Saudi market, allowing them to provide truly relevant and helpful assistance. This includes:

  • Understanding local regulations and compliance requirements: Zid’s support team can help navigate the complexities of Saudi e-commerce regulations, ensuring businesses operate legally and avoid common pitfalls.
  • Addressing cultural sensitivities: They can offer guidance on marketing strategies, product presentations, and customer communication that resonate with Saudi consumers.
  • Resolving issues with local payment methods: With expertise in Mada, STCPay, and other popular Saudi payment gateways, Zid can troubleshoot any issues and ensure smooth financial transactions.

Empowering Merchants with Knowledge:

Zid doesn’t just answer questions; they actively empower Saudi merchants with the knowledge and skills to succeed in e-commerce. This includes:

  • Comprehensive training resources: Zid offers a library of Arabic webinars, tutorials, and guides covering all aspects of running an online store, from product listing to marketing campaigns.
  • Tailored workshops and seminars: They conduct regular workshops and seminars in major Saudi cities, focusing on specific topics relevant to local merchants, such as social media marketing for Saudi audiences or optimizing stores for mobile conversion.
  • Active online community: Zid fosters a vibrant online community where merchants can connect, share experiences, and learn from each other. This peer-to-peer support network builds confidence and accelerates learning.

Beyond the Top 5:

These five reasons are just the tip of the iceberg. Zid’s commitment to innovation and a deep understanding of the Saudi consumer are also driving its success. The platform continuously rolls out new features and functionalities, staying ahead of the curve and ensuring businesses have the tools they need to thrive. Additionally, Zid actively fosters a community of Saudi merchants, connecting them through networking events and online forums. This collaborative environment allows businesses to share experiences, learn from each other, and grow together.


In a market teeming with options, Saudi businesses are choosing Zid for a reason. Its deep understanding of the local market, all-in-one solutions, competitive pricing, scalability, and commitment to local support make it the perfect partner for their e-commerce journey. Whether you’re just starting out or looking to expand your online presence, Zid offers the tools and resources you need to succeed in the exciting world of Saudi e-commerce.

Maira Anwar

A curious mind and a passionate writer. Maira loves to read, write, play Music and watch horror movies. She is also a social media buff and tries to stay updated on everything happening around the world!

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